Tuesday, October 27, 2020

RCS: About Us

Ruby’s Cosplay Shop - Your one stop to everything Cosplay, since 2013. 

History -

Ruby's Cosplay Shop was established in 2013 by a passionate cosplayer to help her friends get Cosplay items at a lower and more affordable price. As one of the pioneers in online and social media marketing, RCS is an experienced, trustworthy seller and agent that brings in their products from large suppliers. We ensure the quality of our items as well as the professionalism in our services.

Our aim is to provide a wide array of Cosplay items for our Cosplay enthusiasts. We provide different price ranges to suit different budgets, we also strongly believe that Cosplay is for everyone. 

You may find Ruby's Cosplay Shop's booth at local Malaysian ACG events as well! 


Booth History - 

  • Season 4 Otaku 2016
  • Moe Matsuri 2016
  • Cosfair 2016 
  • Cosmart 2016 
  • Season 4 Otaku 2017
  • Cosplay Festival (Selayang Mall) 2017
  • J-MOE TARUC 2017
  • Cosplay Festival 2 (Selayang Mall) 2018
  • Season 4 Otaku 2018 
  • the Banquet 2018 
  • Season 4 Otaku 2019

Shop Information - 

  • Our page administrators only converse in English or Mandarin.
  • Our work is mainly based in Malaysia and Mainland China.
  • Please inbox our Facebook page for the fastest response.
  • For drop-shipping, booth invites or bulk-ordering, feel free to contact us via email/page.
  • We ship internationally, feel free to inquire about our shipping rates to your country.
  • We do not provide cash on delivery (COD), or split payments.

Terms & Conditions -

  • RCS does not accept urgent orders. We are not obligated to ensure the exact time of arrival of your order. Please only plan your events, shoots or activities after you receive your Cosplay to avoid any unnecessary disappointments. 
  • RCS will not be responsible for any damage or loss caused during delivery or mishaps caused by the courier service.
  • Items sold cannot be refunded or exchanged. Please make sure you get the sizes and details correct before ordering. Kindly ask for the size charts if you're unsure, our customer service is happy to help.
  • Our prices are non-negotiable, we try our best to offer you the best prices with the best quality. You get what you paid for.
  • Your items will be delivered via Air Freights (by plane) or by Ocean Freights (by sea), and most of them goes through your local customs. RCS is not responsible for any custom taxes, government taxes or confiscation of products at the customs. 

Shopping Guidelines - [Here]

FAQ - [Here]

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